Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

PSPLAN011 Mapping and Delivery Guide
Take notes for Deaf, hard of hearing and Deafblind people

Version 1.0
Issue Date: May 2024


Qualification -
Unit of Competency PSPLAN011 - Take notes for Deaf, hard of hearing and Deafblind people
Description
Employability Skills
Learning Outcomes and Application This unit describes the performance outcomes, skills and knowledge required to act as a note taker for Deaf, hard of hearing and Deafblind people.It requires the ability to negotiate requirements and agreements for note taking, record notes that are appropriate to Deaf clients’ needs, evaluate the effectiveness of the notes with the client and present notes of an agreed quality and format.This unit applies to individuals who record notes for a variety of purposes which might include those for training and education, mediation, counselling, court appearances and medical treatment. They work independently or under limited supervision and guidance from others, using discretion and judgement to manage client services.No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites
Competency Field Languages other than English - Auslan
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Communicate effectively with Deaf, hard of hearing and Deafblind clients.
  • Determine extent of client hearing and or sight loss, effects on clients and their specific communication needs.
  • Communicate with clients according to individual needs, ethical and culturally acceptable practices.
       
Element: Prepare to take notes for Deaf, hard of hearing and Deafblind clients.
  • Explain the role of note taker to client and others involved in client service provision.
  • Discuss, with clients, purpose of notes, requirements for format and depth of information and agree to specific note taking requirements.
  • Discuss and arrange note taking services, seating and technology requirements with other service providers.
  • Identify and source relevant technology and other resources required for notetaking purpose and format.
  • Complete any required topical research prior to notetaking according to clients’ needs.
       
Element: Take and present clear, concise client notes.
  • Maintain own comfort and safety throughout service provision to avoid repetition injuries associated with note taking.
  • Assess and adapt to note taking environment to ensure quality of notes taken.
  • Use methods and supporting technology to take and present quality notes which meet Deaf or Deafblind client needs.
  • Ensure notes provide a true record of the content, discussion and instructions expressed by speakers.
  • Present clear, coherent, accurate and legible notes in agreed format.
       
Element: Evaluate notetaking services.
  • Review service outcomes against client expectations and confirm client satisfaction with notes.
  • Clarify information and adjust notes, as required.
  • Review interaction with client and evaluate own performance.
  • Adapt communication and note taking methods to improve future service provision.
       

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Determine extent of client hearing and or sight loss, effects on clients and their specific communication needs. 
Communicate with clients according to individual needs, ethical and culturally acceptable practices. 
Explain the role of note taker to client and others involved in client service provision. 
Discuss, with clients, purpose of notes, requirements for format and depth of information and agree to specific note taking requirements. 
Discuss and arrange note taking services, seating and technology requirements with other service providers. 
Identify and source relevant technology and other resources required for notetaking purpose and format. 
Complete any required topical research prior to notetaking according to clients’ needs. 
Maintain own comfort and safety throughout service provision to avoid repetition injuries associated with note taking. 
Assess and adapt to note taking environment to ensure quality of notes taken. 
Use methods and supporting technology to take and present quality notes which meet Deaf or Deafblind client needs. 
Ensure notes provide a true record of the content, discussion and instructions expressed by speakers. 
Present clear, coherent, accurate and legible notes in agreed format. 
Review service outcomes against client expectations and confirm client satisfaction with notes. 
Clarify information and adjust notes, as required. 
Review interaction with client and evaluate own performance. 
Adapt communication and note taking methods to improve future service provision. 

Forms

Assessment Cover Sheet

PSPLAN011 - Take notes for Deaf, hard of hearing and Deafblind people
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

PSPLAN011 - Take notes for Deaf, hard of hearing and Deafblind people

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: